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Things have been tougher than usual for Australian businesses recently – from drought, to fire, and a global pandemic. Rather than shying away from the tough stuff, we believe Australia needs to talk about the importance of resilience and its role in small business success. We hope this research will spark a national conversation about resilience and help small business owners find ways to further develop resilience and empower themselves for success.
Government assistance packages. New Zealand will be rolling out a range of support packages and assistance aimed at reducing economic impacts on businesses due to COVID-19. It’s one of the largest in the world on a per capita basis and businesses are being urged to make full use of what is available to them. Let’s review the primary business support measures being rolled out.

Reckon Resilience Report

The research measured levels of resilience in small business leaders, asking them about their biggest sources of hardship and how they developed resilience. Here are the findings, tips and advice for developing resilience and ensure you and your business can bounce back from hard times.

Download the report

Small business & bouncing back

Being able to bounce back and recover from stress is important to everyone, but it is even more important when it can make or break your business. See how these small business owners met their challenges head on and were able to achieve success after hardship.

NON-PROFIT

Breanna - Parkes Dance Co

A severe storm forced her dance studio to close, less than a year later COVID-19 shut her doors again. Despite the hurdles, Breanna has found a way to adapt.
Read her story
NON-PROFIT

Ryan - Get First Aid

Within 24 hours Ryan lost all upcoming work because of COVID-19 restrictions. Working positively with his clients and staff has helped give his business light at the end of the tunnel.
Read his story
NON-PROFIT

Angela – Sydney West Business

As a trusted advisor to her small business clients, Angela teaches resilience to her clients by equipping them with logical strategies to overcome adversity.
Read her story
NON-PROFIT

Tony - Genesis Horticultural

He helps growers with their greenhouse and irrigation systems Australia wide. When regional travel stopped, Tony leaned on new technology to do old business a new way.
Read his story
NON-PROFIT

Traci - WWOOF

The WWOOF office in rural Victoria was threatened by the summer bushfires. Now Traci and her colleagues are facing an invisible threat to the way they do business.
Read her story
NON-PROFIT

Christine - IT 4 Retirees

Christine wanted to help older people like her parents with their IT needs. Social distancing made that job harder until a new technical solution resolved that problem.
Read her story
NON-PROFIT

Scott - DJ Scott-E

A car accident, an autoimmune disorder and a workplace accident led Scott on a path to becoming a DJ. Resilience and a plan for a rainy day like COVID-19 saved his business from failure.
Read his story
NON-PROFIT

Morgan - Morgan Hancock Photography

An up and coming sports photographer, Morgan’s revenue took a hit when professional sport was put on hold. He’s now using his time to upskill and emerge a more talented photographer.
Read his story

Resilience Calculator

Where: 1.00-2.99 Is Low Resilience, 3.00-4.30 is Normal Resilience and 4.31-5.00 is High Resilience
The brief resilience scale: assessing the ability to bounce back. International journal of behavioral medicine, 15(3), 194-200.

Resilience through resources

Using the right tools and resources to succeed are the hallmarks of the most resilient small business owners. Understanding your cash flow or having compliant payroll software makes it easier to access subsidies, retain staff and plan for the future.

Get STP compliant
Government assistance packages. New Zealand will be rolling out a range of support packages and assistance aimed at reducing economic impacts on businesses due to COVID-19. It’s one of the largest in the world on a per capita basis and businesses are being urged to make full use of what is available to them. Let’s review the primary business support measures being rolled out.

Tip & advice for building resilience

Resilience is a skill and – like any skill – it can be learned and improved. So what steps are Australia’s small business leaders taking to learn resilience? Take a look at our blogs for tips & advice.

How to stay productive during during lockdown

How to learn resilience & build success. Read the blog >

Working from home: How to stay sane indoors

Business resilience and taking care of yourself. Read the blog >

Top 4 productivity apps for small business

Majority of business owners affected by COVID-19. Read the blog >

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