Terms of Use
Privacy and Collection Notice
Please also familiarise yourself with our Privacy Policy to understand:
- the kind of information we collect and hold;
- how and when we may collect and hold personal information from you;
- the purposes for which we collect, hold use and disclose your personal information and what happens if we don’t collect the information;
- the circumstances where we are likely to disclose information to overseas recipients and in which countries they are located; and
- how you can contact us to access or correct personal information which we hold about you or complain about our collection, handling or disclosure of your information.
By using our products, our technical support services, our website and social media tools, such as Reckon Community (“our products and services”) you signify you have read and understood our Privacy Policy which can be found here.
Trademark
Reckon, R logos, Reckon Online, Online logo, Reckon Accounts, Advantage logo, Reckon Essentials are trademarks of Reckon Limited (“Reckon”).
Agreement
By accessing the information, products and services (“the products”) contained in our website you agree to be bound by the terms and conditions of this Agreement. The terms of this Agreement may, from time to time, change. It is your responsibility to re-visit these terms and conditions. By continuing to access the information and products contained in our site you will be taken to have agreed to the terms and conditions prevailing from time to time.
Products and Services
Use of any of the products are governed by the relevant terms and conditions for the product or service. Except as required by the Australian Consumer Law, Reckon provides the products to you on an “as is” basis and without any representations by Reckon or any of its authorised distributors regarding the use, performance or results of the use, of the products.
Third Party Products and Online Services
The website and products may contain access to, or features that interface with, third party products and online services (“Third Party Online Services”). Where Third Party Online Services are available, separate terms and conditions with the provider of the Third Party Online Services may apply. Charges may apply for the use of Third Party Online Services including the cost of internet access. Except as required by the Consumer Guarantees, access to Third Party Online Services may be withdrawn by Reckon at any time. Reckon does not make any recommendations in relation to the Third Party Online Services or accept any liability or responsibility for any loss or damage relating to the Third Party Online Services except as required by the Consumer Guarantees.
Reckon does not provide financial, accounting, taxation, superannuation, wealth management or financial product advice.
The information contained in the website or the products may contain features designed to assist you in complying with the requirements of the relevant legislation. You acknowledge that Reckon is not engaged in rendering legal, accounting or other professional services and nothing in the website or any of the products constitutes taxation, financial, wealth management, superannuation or other professional advice in relation to these matters. The help contained in the Software is not a substitute for obtaining the appropriate independent professional advice. Legal, accounting or other relevant professional advice should be obtained before taking any action in reliance on any of the products or services or what is produced by the or anything on the website the Software or what is produced by you using the Software.
Reckon has no responsibility for recommendations:
Except as required by the Australian Consumer Law, Reckon, its employees, agents, contractors and the authors disclaim any and all liability and responsibility to any person, whether a user of the website or the products, in respect of anything (including, without limitation, any error in or omission from the website or products) and of the consequences of any actions taken or omitted to be taken in reliance, whether wholly or partially, upon all or any part of the content, recommendations or help contained in this website or the products.
Corruption of Data and on-line access:
Except as required by the Australian Consumer Law, Reckon and its authorised distributors disclaim all liability for any corruption of data, inability to access data, loss of data, breach of privacy, or downtime as a result of or arising from the use of any online link available between the website or the products and another server including without limitation in connection with any online Services.
Confidentiality
While Reckon uses its best endeavours to ensure that your information remains confidential (including the use of advanced encryption technology), the internet is not completely secure and there remains a possibility that information you provide could be intercepted by unauthorised persons.
By accessing our site, you accept the terms of our privacy statement, which are incorporated herein.
Copyright
You agree not to infringe Reckon’s or any third party’s copyright or any other intellectual property rights or common law rights in any of the material on the website or the products, for example you will not copy, down load, re-transmit or disseminate any of the copyrighted material (except where this is expressly permitted by Reckon). You also agree not to infringe any trademark of Reckon or a third party which appears on the Reckon site.
Advertisers, Sponsors and Links to Other Sites
By accessing the website it may be possible to link to other sites. Reckon is not responsible in any way for the content or information that may be available or accessed via the website is the sole responsibility of the relevant advertiser or sponsor.
Passwords, Access Numbers and Account Numbers
On registration as a user with Reckon for a particular product you may be provided with a confidential password, access number and/or account number. It is your responsibility to keep these confidential and to notify Reckon as soon as you are aware that any of these have been accessed by unauthorised persons. If you give any of these access tools to other persons it is your responsibility for any charges or other liability that may arise from those persons having access.
Reckon ANZ Share Investing
The Reckon ANZ Share Investing service is provided solely by Share Investing Limited (ABN 93 078 174 973, AFSL No. 238277), of 242 Pitt Street, Sydney NSW 2000, an ASX and Chi-X Australia Participant, under an agreement between Share Investing and Reckon Investment Centre Limited (“RIC”). When referring you to ANZ Share Investing, a portion of the brokerage fees paid by you to ANZ Share Investing will be rebated to RIC as a commission. RIC may receive between 12% to 18% of the brokerage payable to ANZ Share Investing plus a trailing commission. To the extent permitted by the Australian Consumer law: (a) neither RIC or Reckon and its related bodies corporate have any legal liability to you in respect of the Reckon ANZ Share Investing service and the activities and service of Share Investing Limited and its related bodies corporate; and (b) Share Investing Limited and its related bodies corporate have no legal liability to you in respect of the activities and services of RIC or Reckon and its related bodies corporate.
Traffic flow
Response times and the ability to effect an on-line transaction vary with user demand. You agree not to hold Reckon (or, where applicable, any third party service provider) responsible for any inability to make an on-line transaction to the extent permitted by Australian Consumer Law.
Obligation to Pay All Relevant Subscription and User Fees
You agree to pay all subscription, service and user fees which may be levied by Reckon for accessing its site or using the products. These charges may be varied from time to time. It is your responsibility to inform yourself of the charges which are applicable from time to time. This may either be done by accessing the information through the website or telephoning Reckon’s support service.
Monitoring of Use of Website
Use of this site may be monitored by Reckon for security or quality control purposes.
Limitation of liability
This clause is subject the Australian Consumer Law as amended from time to time, or other similar legislation of a state or territory of Australia.
In Australia, our products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the products repaired or replaced, or service resupplied in the case of a service, if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
To the extent permitted by the Australian Consumer Law Reckon (and any third party service provider): (a) expressly exclude all implied warranties whether as to merchantability, fitness for particular purpose, or otherwise; and (b) exclude all guarantees, conditions, warranties and rights that may be implied into this agreement or imposed by law.
The liability of Reckon (and, where applicable, a third party service provider such as a bank or financial institution) is limited (at the option of Reckon or the relevant third party service provider) to either providing the service again or paying for the costs of the service to be provided again unless otherwise required by Australian Consumer Law.
Except to the extent required by the Australian Consumer Law, neither Reckon, or where applicable, a third party service provider, shall be liable for any consequential, special, consequential, economic or indirect loss that may be occasioned by you accessing the website or using the products; and Reckon’s maximum liability for damages arising in connection with you accessing website or the products.
Accredited Trainers and Professional Partners
The list of independent parties contained in Support: Training and Accounting Support section of this website is a list of independent parties who have indicated their preparedness to provide after-sales service, in respect of Reckon products Reckon Ltd does not and cannot warrant the services, the quality nor their suitability for the purpose of the services provided by the listed independent parties. It is the sole responsibility of the purchaser to make the appropriate enquires and satisfy themselves as to the quality, suitability and price competitiveness of any party they may subsequently choose to assist with them in the establishment and use of their services.
The use by the independent parties of any of the Reckon trademarks or logos and advertising material should not be construed as the endorsement of quality, suitability or price competitiveness of the service of the independent parties. There is neither a relationship of agency, partnership, joint venture nor any other association between Reckon/ and the independent party. The independent parties pay annual and other fees to Reckon.
Jurisdiction
You agree that the terms of this Agreement are to be governed by the laws applicable from time to time in the State of New South Wales, Australia.
Enforceabilty
If for any reason any provision of this Agreement is rendered void or unenforceable at law, then this Agreement is to be read as if that particular term or provision had not been included.